Sippipng Policy

1. Shipping Methods and Options: We offer the following shipping methods:

  • Worldwide shipping is available.

    All orders are made to order and will take about 3-5 weeks after the purchase to be produced and shipped out to you. Once you've ordered you will receive an order confirmation and once your item is ready to be shipped you'll receive a tracking number as well. Most orders should be delivered within 3-5 business days through our carrier USPS(United States Postal Service) once shipped. We are not responsible for lost or stolen packages.

    We are not responsible for incorrect addresses. If the buyer's package is returned to us due to an incorrect address, the buyer is FULLY RESPONSIBLE to cover the cost to reship the package.

    If you have any questions or concerns please email us at RoyalFamClothing87.com for the quickest response.

2. Shipping Costs: Shipping costs are calculated based on the total weight of the order, the shipping method selected, and the destination address. Customers can review the shipping costs at checkout before completing their purchase.

3. Free Shipping: We may offer free standard shipping on orders that meet a specified minimum order value. Free shipping promotions will be clearly communicated on our website and marketing materials.

4. Shipping Locations: We currently ship to addresses within the United States and internationally to select countries. Please refer to the checkout page to verify if we ship to your specific location.

 

5. Order Tracking: Once the order is shipped, customers will receive a shipping confirmation email containing tracking information. Customers can use this information to track the status of their shipments.

6. Shipping Delays: While we make every effort to deliver orders within the estimated timeframes, please note that unforeseen circumstances such as extreme weather conditions or carrier delays may affect delivery times. We appreciate your understanding in such situations.

7. International Shipping and Customs: For international orders, customers are responsible for any customs duties, taxes, or import fees imposed by the destination country. Please check with your local customs office for more information on potential fees.

8. Lost or Damaged Shipments: In the rare event that a shipment is lost or damaged during transit, please contact our customer support team. We will work with the shipping carrier to resolve the issue and ensure a satisfactory outcome.

9. Returns and Exchanges: For information on shipping related to returns and exchanges, please refer to our Returns and Refunds Policy.

10. Contact Information: If you have any questions or need assistance related to shipping, please contact our customer support team at RoyalFamClothing87@gmail.com